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FAQ2022-03-08T18:16:26-08:00

Visit FAQs

ACT is located in downtown Seattle, at 700 Union Street, Seattle, WA 98101 (intersection of 7th & Union, downtown Seattle)

ACT has secured discounted parking rates for our patrons from our parking partner, LAZ Parking. Our goal is to provide you with convenient parking and great pricing, all with the benefit of digital access so you can pay in advance. Please click here to access the discounted rates and learn more.

 

LAZ Parking online parking passes are accepted at either the 6th Avenue Garage or Union Square Garage. Garage and redemption details below.

6th Avenue Garage

  • 1301 6th Ave, Seattle, WA 98101
  • Scan the QR code located within your pass at the entry lane. Scan the same QR code in order to exit.

Union Square Garage

  • 601 Union St., Seattle, WA 98101
  • Take a ticket upon entering. When exiting, present your entry ticket and online parking pass to the attendant.
  • Note for Late Night Parking. Exit: Patrons exiting Union Square between 10:30 pm and 12 am, please use the “call assistance button” at the exit device in order to be connected with building security who will be able to assist with exiting the garage.

 

There are easy drop off points near the entrance of our building on 7th Avenue. We have elevators that access each theatre lobby area and removable chairs in each theatre to accommodate patrons using wheelchairs.

ACT offers the Figaro MobiTxt® Closed Captioning System for audience members who are deaf and hard of hearing. This system is offered at all performances on our Mainstage. ACT is also equipped with the Williams Sound® Audio Equipment, which amplifies stage sounds with the aid of headsets and also provides sound for our Audio Description performances. All devices can be reserved at the time of ticket purchase and/or requested upon arrival to the theatre (ask staff for assistance).

Large Print Programs are available and can be picked up near the doors to the theatre.

American Sign Language (ASL) interpretation is offered on one performance of a play’s run. Remaining performances include: The Thin Place on Thursday, April 7 at 7:30 pm and Sweat on Thursday, May 19 at 7:30 pm.

Audio Description is offered on one performance of play’s run. Remaining performances include: The Thin Place on Sunday, April 3 at 2 pm and Sweat on Sunday, May 8 at 2 pm.

ACT has a house wheelchair available if you need assistance getting to your seat and wheelchair seating is available in all our theatre spaces.

Yes, they are available for every ACT Mainstage production. Just ask a House Staff member before the show.

Not at this time, but we are looking to add one in the near future. In the meantime, enjoy the plethora of delicious restaurants as a part of your downtown experience. See Dining tab for a list of nearby restaurants.

Our general recommendation is that audience members be age 14 and older. If you have any questions about a specific performance, please contact our Ticket Office at 206.292.7676 to verify if a particular show is appropriate for you and your family. As a courtesy to our audience and actors on stage, ACT does not allow babes in arms or anyone younger than age five at any time. Everyone entering the theatre must have a ticket. Our annual holiday production of A Christmas Carol is recommended for ages five and older.

No one under the age of 5 will be allowed in our building.

COVID-19 Precautions: Please note that all patrons regardless of age must be fully masked (snug fitting mask covering the nose, mouth and chin) at all times while in our building and theatre. Please click here for our detailed COVID-19 policies and procedures.

All we ask is that you come fully dressed and comfortable.

Photographic or recording equipment are not allowed in the theatre. As a courtesy to our audience and actors on stage, we ask that all cell phones, pagers, and other electronic devices be turned off BEFORE the show.

We allow drinks in our theatres, provided they are in a plastic cup with no ice. No glass allowed. And, please, no food.

Subscribers receive complimentary exchanges as one of their benefits. Upgrade charges may apply if choosing a more expensive performance based on the day of the week. Single ticket buyers may exchange tickets in most instances with an exchange fee per ticket; please contact the ticket office for more information on the fees.

We will make every effort to accommodate you for another performance. Give the ticket office a call and we will seat you on a space available basis.

Have additional questions?
Contact us at service@acttheatre.org or 206.292.7676, and we’ll be happy to assist you.