Join the ACT Community Today

ACT is dedicated to nurturing a safe and inclusive workplace. We are always seeking creative and motivated people to join our collective. We love thoughtful problem solvers, dreamers, visionaries, great communicators and value a diversity of both professional and lived experiences.

ACT is proud to be an equity opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, creed, sex, age, national origin, military and/or veteran status, disability, sexual orientation, gender identity or expression, neurodiversity, education, socio-economic status, cultural affiliation, language, marital or family status, genetic information, political ideology, actual or perceived status as a victim of domestic violence, sexual assault, or stalking or any other status or condition protected by the applicable federal, state, or local laws or other characteristics prohibited by law.

We believe that how we do things is just as important as what we do. Come work with us!

Work with Us!

ACT currently has the following available positions:

Do you have a passion for customer service? Do you have a strong desire to work with the public and are comfortable as a leader? ACT’s patron-focused, impact-driven Box Office team is looking for you!

The Box Office Manager will oversee daily operations within the Box Office, as well as set a high bar for all Box Office staff regarding professionalism, work ethic, and customer service. This position supervises Box Office operations, including but not limited to, planning, ordering, distributing, and accounting for all ticket sales, and establishes and maintains seating plans and ticket inventory. The Box Office Manager will oversee new employee trainings and lead various staff meetings. Day-to-day functions include ensuring the Box Office is always staffed appropriately and handles patron requests in a timely manner.

The Box Office Manager works to ensure a superior customer service experience for all patrons purchasing or enquiring about purchasing subscriptions and single tickets through all channels; phone, web, and walk-up. They will foster a warm on-site experience for ACT patrons. This position will mentor staff on an ongoing basis and ensure a premium level of customer service and proactive care. The Box Office Manager partners with the Front of House team to develop and deliver superior customer service standards for the Patron Services division.

This role directly supervises two full-time staff (Assistant Box Office Manager, Box Office Lead) and several part-time Box Office Representatives. They build a connection with staff that supports the overall success of this ambitious organization.

They will maintain a deep understanding of current technologies in marketing and ticketing, as well as the skills to analyze and use data to guide the work of their teams. They are thoughtful and responsive around all touchpoints in the customer journey.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Box Office Manager” in the subject line to work@acttheatre.org.

Do you have a passion for customer service? Do you have a strong desire to work with the public and are comfortable as a leader? Are you detail oriented with a passion for precision? ACT’s patron-focused, impact driven Front of House team is looking for Accessibility Managers! The Accessibility Manager works collaboratively with the House Manager, Box Office, production, volunteer ushers, other Front of House personnel, and administration to ensure the comfort and safety of our patrons. The Accessibility Manager oversees all patron accessibility needs, including but not limited to seating needs, closed captioning devices, audio described and ASL interpreted performances, and large print programs to ensure all patrons are able to enjoy unencumbered performances. They will answer questions, listen to patrons’ compliments and concerns, and make all audience members feel welcome.

As one of the primary patron-facing employees of ACT, they must execute their role with care, creativity, authenticity, and good judgement. This role actively participates in helping achieve all goals related to Equity, Diversity, Inclusion, Accessibility, and Belonging.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Accessibility Manager” in the subject line to work@acttheatre.org.

Do you have a passion for customer service? Do you have a strong desire to work with the public and are comfortable as a leader? ACT’s patron-focused, impact driven Front of House team is looking for Assistant House Managers! The Assistant House Manager works collaboratively with the House Manager, Box Office, production, volunteer ushers, other Front of House personnel, and administration to ensure the comfort and safety of our patrons. The Assistant House Manager serves as the primary partner for the House Manager to ensure the smooth operation of the house during the run of the show. The Assistant House Manger will assist in welcoming the public to the theatre, and overseeing their safety and well-being before, during, and after the show. They will answer questions, listen to patrons’ compliments and concerns, and make all audience members feel welcome.

As one of the primary patron-facing employees of ACT, they must execute their role with care, creativity, authenticity, and good judgement. This role actively participates in helping achieve all goals related to Equity, Diversity, Inclusion, Accessibility, and Belonging.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Assistant House Manager” in the subject line to work@acttheatre.org.

The Director of Finance is a key member of the senior leadership team. They are charged with effectively managing and communicating all financial matters with the senior leadership team and Board to enhance strategic decision-making and strengthen the organization’s internal capacity and long-term fiscal stability. They supervise all financial matters with the goal of enhancing controls and bringing transparency and consistency throughout the organization by partnering with internally with colleagues and the Board and externally with audit, accounting, and legal teams. The Director of Finance plays an important role in a broad range of activities related to institutional planning and resource management. An exceptional and open communication style is required. The Director of Finance works with the Managing Director to develop the annual budget, makes regular presentations concerning organizational finances to the Board, and is expected to be a thought leader on financial and strategic matters.

The Director of Finance directs policies and procedures related fixed assets, revenue and cash flow management, insurance and risk management, purchasing, employee benefits, and organization-wide cost/benefit analyses. The Director of Finance is a strategic thinker and serves as a leader, partner, and financial advisor in integrating the organization’s objectives with financial resources in order to effectuate those goals. Additionally, they support HR practices such as benefits administration, record-keeping, and compliance with federal, state, and local law and ordinances. The Director of Finance will be highly collaborative, a curious listener, and a critical thinker who can translate financial language into layperson’s terms.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Director of Finance” in the subject line to work@acttheatre.org.

The Director of Marketing & Sales (DMS) is a key member of the senior leadership team and provides strategic guidance in all aspects of marketing, public relations, communications, sales programs, audience development and retention, brand management, and earned ticket sales. They execute strategies to meet the organization’s goals and ensure long-term success. This forward-thinking individual will oversee efforts to build a strong and recognizable brand to create a compelling narrative for the overall brand and each individual season. In partnership with the Managing Director and Artistic Director, the DMS is charged with building brand and mission awareness for ACT to elevate the brand within the consciousness of Seattle.

With multiple major milestones on the horizon, the Director of Marketing and Sales will be integral to planning for the celebration of these major milestone events, as well as lead organizational efforts to rebrand, and rebuild ACT’s website. It is the responsibility of the DMS to help launch ACT into the next 60 years with vigor, innovation, and ambition.

The Director of Marketing & Sales leads ACT’s efforts to refine, expand, and innovate marketing and sales practices, and to develop strategic plans for the marketing teams. They work to grow new audiences, while retaining and deepening relationships with current audiences, through innovative audience development and retention initiatives. The DMS drives earned revenue through ticket sales and devises strategies to maximize public participation in ACT’s activities, ensuring that the team sets and achieves ambitious objectives.

The DMS manages the marketing and sales strategy including planning, implementation, and promotion of multiple subscription campaigns, single tickets promotions, print and letter packages, telemarketing, and advertising. They ensure that all advertising campaigns, external messaging, and collateral materials fully represent the mission, vision, and values of the organization. The DMS strives to create accessible pathways to audiences that have been historically underrepresented at ACT and develop an audience as diverse as the programming in all marketing materials, social media platforms, and press strategies.

They will maintain a deep understanding of current technologies in marketing and ticketing, as well as the skills to analyze and use data to guide the work of their teams. They are innovative in their engagement efforts by championing the use of digital and new media to foster a culture of experimentation and fast learning, testing a variety of channels, messages, and touchpoints in the customer journey.

This role directly supervises four full-time staff (Digital Media Manager, Design and Communications Manager, Sales and Marketing Analyst, Patron Services Manager) and branding-, graphics-, and PR contractors. The DMS oversees the Patron Services and Box Office teams, who support the unmatched customer service that ACT is known for. They build a connection with staff that supports project success and the overall success of this ambitious organization.

As one of the primary external voices of ACT, they must execute that voice with care, creativity, authenticity, and good judgement. This role actively participates as a key member of ACT’s staff in helping achieve all goals related to Equity, Diversity, Inclusion, Accessibility, and Belonging.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Director of Marketing & Sales” in the subject line to work@acttheatre.org.

Do you have a passion for customer service? Do you have a strong desire to work with the public and are comfortable as a leader? ACT’s patron-focused, impact driven Front of House team is looking for House Managers! The House Manager works collaboratively with the Box Office, production, volunteer ushers, other Front of House staff, and administration to ensure the comfort and safety of our patrons. They work with Stage Management to ensure smooth show operations and minimize any disruptions to our patrons and the show; are responsible for the smooth operation of the house during the run of the show; welcome the public to the theatre and oversees their safety and well-being before, during, and after the show; answer questions; listen to patrons’ compliments and concerns; make all audience members feel welcome. The House Manager is at the helm, in coordination with the Production Stage Manager, in all emergency situations and implements safety and emergency protocols as warranted. They prioritize the physical safety of patrons and front of house staff.

As one of the primary patron-facing employees of ACT, they must execute their role with care, creativity, authenticity, and good judgement. This role actively participates in helping achieve all goals related to Equity, Diversity, Inclusion, Accessibility, and Belonging.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “House Manager” in the subject line to work@acttheatre.org.

Do you have a passion for customer service? Do you have a strong desire to work with the public and are comfortable as a leader? ACT’s patron-focused, impact driven Front of House team is looking for Lobby Managers! The Lobby Manager works collaboratively with the House Manager, Box Office, production, volunteer ushers, other Front of House personnel, and administration to ensure the comfort and safety of our patrons. The Lobby Manager oversees ingress and egress, ticket taking and scanning, and assists with patron seating. The Lobby Manger will assist in welcoming the public to the theatre, and overseeing their safety and well-being before, during, and after the show. They will answer questions, listen to patrons’ compliments and concerns, and make all audience members feel welcome.

As one of the primary patron-facing employees of ACT, they must execute their role with care, creativity, authenticity, and good judgement. This role actively participates in helping achieve all goals related to Equity, Diversity, Inclusion, Accessibility, and Belonging.

Full Job Description

How to Apply

To apply, submit a resume and cover letter with “Lobby Manager” in the subject line to work@acttheatre.org.

Education

ACT Theatre seeks experienced youth theatre directors and teaching artists for youth theatre workshop productions for ages 11-18.

For Summer 2023 we are especially interested in directors and teachers for following: Shakespeare through a contemporary lens, original/devised ensemble storytelling, awesome death scenes and some stage combat experience, improv and site-specific scriptwriting.

Students and Early Career Professionals are invited to apply for roles including Assistant Director, Stage Manager, Choreographer, Music Director, Teaching Assistant, and Designers. Positions are available on both our workshop productions in the Bullitt Cabaret as well as our Young Core Company production in the Allen Theatre.

Please send resume and cover letter to Shana Bestock at shana.bestock@acttheatre.org. Your cover letter might include how long you’ve been working with youth and in what capacity, your teaching super-power, what you most love about working with specific age groups, and how you incorporate EDIAB principles into your practice.

Rate of pay is $20-40/hour depending on role and responsibility. Applications will be considered on a rolling basis. Programs begin July 5.

ACT’s youth theatre programs ignite a passion for artistic ambition and civic engagement, actively center, belonging and becoming – identity and community formation, cultivate discovery and experiential exploration, deepen understanding of craft and artistry, and center inclusionary and anti-racist theatre practices.

Volunteer Ushering

ACT invites you to be an essential part of our performances and patron experience. Ushering is a wonderful opportunity to share your gift of time and talent assisting the Front of House team, while helping to preserve ACT’s important place within Seattle’s thriving arts community. We encourage you to join us and be a part of the ACT family. For information on ushering at ACT, please contact volunteer@acttheatre.org.

Artist Submissions

Audition information will be posted per production season.

Submit your own work for consideration in our programming lineup

ACT accepts script submissions from Literary Agents and/or theatre professionals with a letter of introduction/recommendation. Northwest playwrights (Washington, Oregon, Montana, Idaho) are welcome to submit up to a 15-page script sample, with a cover letter and play synopsis.

Average response time is six months.

Please mail work to:
ACT Theatre
ATTN: Submissions
700 Union St.
Seattle, WA 98101