COVID-19 Policies

COVID-19 Protocols

You’re at the center of everything we do. That’s why we’re committed to keeping you safe.

The 2022 season will be our first in-person season since the COVID pandemic. We return to the stage with our beloved holiday classic, A Christmas Carol, beginning December 7, 2021. ACT Theatre has joined Seattle area performing arts organizations including the Seattle Symphony, The 5th Avenue Theatre, Pacific Northwest Ballet, Seattle Opera, Seattle Rep and Village Theatre in requiring masking and vaccinations or negative COVID-19 testing to ensure a safe and successful return of Seattle area arts and live performances.

Safety precautions including ventilation and janitorial enhancements for A Christmas Carol in December and performances in 2022 will be announced soon. ACT’s policies and procedures will continue to evolve based on local, regional, and national health recommendations. The safety of our artists, audience and staff is always of primary concern. Please be sure to read the know-before-you-go emails and check our website before each performance for the most current updates and information.

Masks will be required of all audience members unless eating or drinking.


All of our shows have flexible ticket exchange and refund policies.

If you or any of your party feel unwell, feels uncomfortable attending a performance for any reason or needs to self-isolate, you can request to exchange your tickets free of charge for another performance, receive a gift-certificate voucher equal to the face value of your ticket, donate the value of your ticket back to ACT or initiate a refund up to 4 hours before your scheduled performance.

You can manage your tickets bylogging into your ACT Theatre account, or contact the ticket office via email at or by phone, (206) 292-7676, 12:00pm–5:00pm, Tuesday–Friday.

Visit the Washington State Department of Health website to learn more about keeping yourself and your loved ones safe.